Acceptable Use Policy

Version 1.0
Effective date: 23 September 2026
Last updated: 23 September 2026

This Acceptable Use Policy (“AUP”) forms part of the GetMoreTrust Terms of Service and applies to all Customers, authorized users and other persons using the Services through a Customer account.

This AUP is intended to protect Customers, individuals, third-party platforms, service providers and GetMoreTrust from unlawful, deceptive, abusive or harmful use of the Services.

1. General Requirement

Customers must use GetMoreTrust lawfully, honestly and in accordance with the Terms of Service, applicable laws and applicable third-party platform rules.

Customers must not use the Services in a manner that creates unreasonable legal, security, operational or reputational risk for GetMoreTrust, its service providers, other Customers or third parties.

2. Reviews and Testimonials

Customers must not use the Services to:

• create, purchase, sell, fabricate or arrange fake reviews or testimonials;
• submit reviews on behalf of persons who did not genuinely provide the relevant feedback;
• impersonate customers or reviewers;
• materially alter a review or testimonial in a misleading manner;
• offer unlawful or undisclosed incentives in exchange for reviews;
• condition compensation on a particular rating or positive sentiment;
• pressure, threaten or improperly influence persons to provide, modify or remove reviews;
• misrepresent the origin, authenticity or verification status of a review or testimonial; or
• otherwise manipulate review systems contrary to applicable law or relevant platform rules.

Where review filtering, routing, moderation or feedback functionality is available, Customers remain responsible for configuring and using it in compliance with applicable laws and the policies of the relevant review platform.

The availability of a feature within the Services does not constitute a representation by GetMoreTrust that every possible use of that feature is lawful or permitted by every third-party platform.

3. Review Gating and Feedback Routing

Certain functionality may allow Customers to route different feedback experiences based on ratings or other criteria.

Customers must independently ensure that their configuration complies with the policies of the review platforms they use and with applicable laws concerning misleading or manipulative review practices.

Customers must not use GetMoreTrust to unlawfully suppress legitimate negative reviews or falsely create the impression that displayed reviews represent an unbiased sample where that representation would be misleading.

4. Communications and Marketing

Customers may only send email, SMS, WhatsApp or other communications where they have the rights, permissions and legal basis required for those communications.

Customers must not use the Services to:

• send unlawful spam or unsolicited bulk communications;
• use purchased, harvested, scraped or unlawfully obtained contact lists;
• conceal or falsify the identity of the sender;
• use misleading sender information or subject lines;
• continue sending marketing communications after a valid opt-out where applicable;
• circumvent unsubscribe or suppression mechanisms; or
• violate applicable telecommunications, direct-marketing, privacy or anti-spam laws.

Where legally required, communications must provide an appropriate and effective method for recipients to opt out.

The Customer is responsible for maintaining evidence of required consents or other lawful grounds for its communications.

5. Customer Data and Privacy

Customers must not submit, import, collect or otherwise Process Personal Data through the Services unless they are legally permitted to do so.

Customers must provide any notices and obtain any permissions or consents required by applicable law.

Customers must not intentionally use the Services to collect or Process unnecessary highly sensitive information where the relevant functionality is not designed for such Processing.

Customers must comply with the GetMoreTrust Data Processing Agreement where applicable.

6. Artificial Intelligence

Customers must not use AI functionality to:

• create knowingly false or deceptive representations;
• fabricate customer experiences;
• impersonate real persons without authorization;
• generate fake reviews or testimonials;
• facilitate fraud or unlawful discrimination;
• violate intellectual-property, privacy or personality rights;
• generate unlawful or malicious content; or
• circumvent restrictions imposed by GetMoreTrust or a third-party platform.

AI-generated content must not be represented as independently written by a real customer where it was not genuinely reviewed and approved by that customer.

Customers remain responsible for reviewing AI-generated output before using, sending or publishing it where human review is reasonably required.

7. Testimonials, Images and Video

Customers must have appropriate rights and permissions to collect, upload, use and publish testimonials, names, images, photographs, recordings and videos through the Services.

Customers must not upload or publish content that:

• infringes copyright, trademark, privacy, publicity or personality rights;
• was obtained unlawfully;
• contains unlawful defamatory material;
• contains unlawful threats or harassment; or
• is otherwise prohibited by applicable law.

Where consent is required to publish a person’s testimonial, name, image or video, the Customer is responsible for obtaining and documenting that consent.

8. Third-Party Platforms

Customers must comply with the terms, policies and technical restrictions of third-party services connected to or used with GetMoreTrust.

Customers must not use the Services to:

• circumvent platform access controls;
• evade suspensions or restrictions;
• create unauthorized accounts;
• manipulate rankings, ratings or platform metrics unlawfully;
• interfere with third-party systems; or
• use data obtained from a third-party platform in a manner prohibited by applicable law or applicable contractual restrictions.

GetMoreTrust does not control third-party platform rules and cannot guarantee that functionality permitted by one platform will be permitted by another.

9. Security and System Abuse

Customers must not:

• attempt unauthorized access to accounts, systems, networks or data;
• probe, scan or test vulnerabilities without written authorization;
• interfere with or disrupt the Services;
• distribute malware, malicious code or harmful files;
• bypass authentication, access restrictions, rate limits or security measures;
• use automated systems in a manner that creates unreasonable load or disruption;
• reverse engineer the Services except where such restriction is prohibited by applicable law;
• access another Customer’s data without authorization; or
• use the Services to facilitate cyberattacks or other unlawful activity.

10. Fraud, Misrepresentation and Impersonation

Customers must not use the Services to commit or facilitate fraud, identity theft, deceptive commercial practices or unlawful impersonation.

Customers must not falsely represent:

• their identity;
• their relationship with another person or organization;
• their authority to manage a business profile;
• the authenticity of reviews or testimonials;
• business credentials or affiliations; or
• the source or ownership of content.

11. Intellectual Property

Customers must respect intellectual-property rights.

The Services must not be used to unlawfully copy, distribute, publish or exploit copyrighted works, trademarks, databases, trade secrets or other protected materials.

Customers are responsible for obtaining rights necessary for materials they upload or instruct GetMoreTrust to process.

12. Unlawful and Harmful Content

Customers must not use the Services to create, distribute or promote content or activities that are unlawful under applicable law.

This includes use involving unlawful threats, harassment, fraud, exploitation, malicious software or infringement of third-party rights.

GetMoreTrust may restrict content or activity where reasonably necessary to comply with law, protect users or providers, or maintain the security and integrity of the Services.

13. Excessive or Abusive Use

Customers must not deliberately use the Services in a manner intended to circumvent plan limits, technical restrictions or reasonable usage controls.

GetMoreTrust may apply reasonable technical restrictions where necessary to protect system stability, security, provider limits or other Customers.

14. Investigations and Cooperation

GetMoreTrust may investigate suspected violations of this AUP.

Customers must reasonably cooperate with legitimate investigations relating to suspected abuse, fraud, security incidents or legal violations involving their account.

GetMoreTrust may preserve relevant information where reasonably necessary to investigate an incident, establish or defend legal claims, or comply with applicable law.

15. Enforcement

Where GetMoreTrust reasonably determines that use of the Services violates this AUP, the Terms of Service, applicable law or material third-party platform requirements, GetMoreTrust may take proportionate action, including:

• requesting corrective action;
• restricting particular functionality;
• removing or disabling access to affected content where appropriate;
• temporarily suspending access;
• terminating the affected account or Service in serious or repeated cases; or
• taking other action required by law or reasonably necessary to prevent material harm.

Where reasonably practicable, GetMoreTrust may provide notice and an opportunity to correct a remediable violation.

Immediate restriction or suspension may occur where reasonably necessary because of security risk, fraud, unlawful activity, material third-party platform risk or risk of significant harm.

16. Reporting Abuse

Suspected abuse or violations of this AUP may be reported to:

GetMoreTrust
Serge Pavicevic
Lättenweg 7
5332 Rekingen AG
Switzerland

Email: help@getmoretrust.com

17. Changes to This Policy

GetMoreTrust may update this AUP to reflect changes in the Services, applicable law, security requirements or third-party platform requirements.

The current version and last-updated date will be published on this page.

Material changes affecting existing Customers will be communicated where required by applicable law or reasonably appropriate.