Privacy Policy

Version 1.0
Effective date: 23 September 2026
Last updated: 23 September 2026

This Privacy Policy explains how GetMoreTrust collects, uses, discloses and protects personal data when you visit our website, communicate with us, create an account or use our services.

1. Who We Are

The controller responsible for personal data processed for GetMoreTrust’s own purposes is:

GetMoreTrust
Serge Pavicevic
Lättenweg 7
5332 Rekingen AG
Switzerland

Email: help@getmoretrust.com

GetMoreTrust provides online business services relating to reputation management, customer reviews, local search visibility, business information, competitive insights, AI-assisted functionality and related services.

2. Scope of This Policy

This Privacy Policy applies to personal data that GetMoreTrust processes for its own purposes, including data relating to:

• website visitors;
• prospective customers;
• customers and their authorized users;
• people who contact us;
• billing and account contacts; and
• business contacts.

Where a Customer uses GetMoreTrust to process personal data on behalf of that Customer, the Customer generally determines the purposes of that processing and GetMoreTrust processes the data on the Customer’s behalf.

Such processing is additionally governed by our Data Processing Agreement (DPA) where applicable.

3. Personal Data We Collect

Depending on how you interact with GetMoreTrust, we may process:

Account and identity information
Such as name, business name, email address, telephone number, account credentials and user information.

Business information
Such as business location, website, business profiles, review sources and other information required to configure or provide the Services.

Billing and transaction information
Such as subscription, invoice, transaction, billing contact and payment-related information. Payment information may be processed directly by our payment provider.

Customer-provided data
Information submitted, connected, imported or generated through the Services, including review-related information, customer feedback, contact information, campaign information and content.

Communications
Information contained in support requests, emails, forms and other communications with us.

Technical and usage information
Such as IP address, device and browser information, login information, timestamps, security events, usage information and similar technical data.

Website and cookie information
Information collected through cookies and similar technologies as described in our Cookie Policy.

We may also receive information from services that a Customer chooses to connect to GetMoreTrust, such as business-profile, review, search, communication or other third-party platforms.

4. How We Use Personal Data

We may process personal data to:

• provide and operate the Services;
• create and administer accounts;
• authenticate users and maintain security;
• process subscriptions and payments;
• provide customer support;
• communicate service-related information;
• connect and operate requested integrations;
• provide review, reputation, local-search, reporting and AI-assisted functionality;
• monitor, maintain and improve the Services;
• detect fraud, abuse and security threats;
• maintain business and accounting records;
• establish, exercise or defend legal claims;
• comply with legal and regulatory obligations; and
• send marketing communications where permitted by applicable law.

We do not use Customer Data for purposes unrelated to providing or securing the Services where we process such data solely on a Customer’s behalf.

5. Legal Bases

Where the GDPR or another law requiring a legal basis applies, we process personal data as appropriate on one or more of the following bases:

• performance of a contract or steps requested before entering into a contract;
• legitimate interests, including operating, securing, improving and protecting our Services and business;
• legal obligations;
• consent, where consent is required; or
• the establishment, exercise or defense of legal claims where applicable.

Where processing is based on consent, consent may be withdrawn at any time, without affecting processing already lawfully carried out before withdrawal.

6. Service Providers and Recipients

We may disclose personal data to service providers and other recipients where reasonably necessary to operate GetMoreTrust.

These may include providers of:

• hosting and infrastructure;
• reputation and review-management technology;
• payment processing;
• email and communications;
• analytics and website functionality;
• customer support;
• artificial intelligence functionality;
• search, ranking and business-data services;
• security and fraud prevention; and
• professional services such as legal or accounting services.

We may also disclose information where required by law, legal process or competent authorities, or where reasonably necessary to protect our rights, users, systems or Services.

A current list of relevant processors and subprocessors is available on our Subprocessors page.

7. EmbedMyReviews and Platform Infrastructure

GetMoreTrust uses third-party technology and infrastructure to provide parts of the Services, including technology supplied by EmbedMyReviews.

Depending on the processing activity, such providers may process personal data on our behalf.

Where GetMoreTrust processes personal data on behalf of a Customer, relevant service providers may act as subprocessors in the processing chain.

Further details are provided in our Data Processing Agreement and Subprocessors page.

8. Payments

We use Stripe to support subscription billing and payment processing.

Stripe may receive information necessary to process payments, prevent fraud, authenticate transactions and provide its payment services.

Depending on the relevant processing activity, Stripe may act as a processor and/or as an independent controller under applicable data-protection law.

GetMoreTrust does not need to receive or store complete payment-card details where those details are collected directly by Stripe.

9. Third-Party Platforms

Customers may choose to connect third-party services or platforms to GetMoreTrust.

When a Customer connects or interacts with a third-party service, information may be exchanged with that provider as necessary to provide the requested functionality.

Those third parties may process personal data under their own terms and privacy policies where they act independently from GetMoreTrust.

Customers should review the privacy practices of services they choose to connect.

10. Artificial Intelligence

Certain GetMoreTrust features may use artificial intelligence services to assist with functions such as generating review responses, analyzing information, creating summaries or producing other requested outputs.

Information submitted to such functionality may be processed by relevant technology providers where necessary to provide the requested feature.

We seek to use such providers subject to appropriate contractual and data-protection arrangements where required.

Customers should not submit unnecessary sensitive or confidential personal information to AI functionality.

11. International Data Transfers

GetMoreTrust is based in Switzerland, but some service providers or their infrastructure may be located in other countries.

Personal data may therefore be processed in Switzerland, the European Economic Area, the United Kingdom, the United States or other countries in which relevant service providers operate.

Where applicable law requires safeguards for an international transfer, we use or rely upon appropriate mechanisms such as:

• adequacy decisions;
• recognized data-protection frameworks;
• contractual safeguards, including applicable Standard Contractual Clauses; or
• other transfer mechanisms permitted by applicable law.

Further information concerning relevant service providers and processing locations is available on our Subprocessors page.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may depend on:

• the duration of the customer relationship;
• the type of data and Service;
• contractual requirements;
• security and fraud-prevention requirements;
• legal or accounting obligations;
• limitation periods and potential legal claims; and
• applicable backup and deletion cycles.

Customer Data processed on behalf of a Customer is handled in accordance with the applicable DPA and relevant service arrangements.

When data is no longer required, it may be deleted or anonymized, subject to applicable legal and technical retention requirements.

13. Data Security

We and our service providers use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet-based service, transmission or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their own account credentials, devices, users and connected services.

14. Your Rights

Depending on your location and applicable law, you may have rights concerning your personal data, including rights to:

• request information about personal data we process;
• access your personal data;
• correct inaccurate personal data;
• request deletion;
• request restriction of processing;
• object to certain processing;
• receive certain data in a portable format;
• withdraw consent where processing relies on consent; and
• lodge a complaint with a competent data-protection authority.

These rights may be subject to conditions and exceptions under applicable law.

To exercise a privacy right, contact:

help@getmoretrust.com

We may request reasonable information to verify identity before processing a request.

15. Customer-Controlled Personal Data

Where GetMoreTrust processes personal data solely on behalf of one of our Customers, that Customer is generally responsible for responding to requests from individuals concerning such data.

If we receive a request relating primarily to Customer-controlled data, we may direct the requester to the relevant Customer or assist the Customer as required under the applicable DPA and law.

16. Cookies and Similar Technologies

Our website and Services may use cookies and similar technologies necessary for functionality, security, preferences and account operation.

Where applicable and subject to consent requirements, additional technologies may be used for analytics or other purposes.

Further information and available choices are described in our Cookie Policy and, where implemented, our cookie-consent interface.

17. Marketing Communications

Where permitted by applicable law, we may send business-related marketing communications.

Recipients may opt out of marketing emails using the unsubscribe mechanism provided in the message or by contacting us.

Service, security, billing or other transactional communications may still be sent where necessary.

18. Children

GetMoreTrust is a business-to-business service and is not intended for children.

We do not knowingly offer accounts or Services to children.

If you believe a child has provided personal data to us inappropriately, please contact us.

19. Sale or Reorganization of the Business

If GetMoreTrust undergoes a business reorganization, incorporation, merger, acquisition, financing or sale or transfer of all or part of its business or assets, relevant personal data may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate confidentiality and data-protection requirements.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, providers, processing activities or applicable law.

The current version will be published on this page together with the date of the latest update.

Where required by applicable law, we will provide additional notice of material changes.

21. Contact

For privacy questions or requests:

GetMoreTrust
Serge Pavicevic
Lättenweg 7
5332 Rekingen AG
Switzerland

Email: help@getmoretrust.com